Principle | Category | Explanation | Example | Actions |
---|---|---|---|---|
Use an active voice consistently | Voice & Tone | Active voice makes your writing more direct and engaging. It clearly shows who is performing the action. | Instead of 'The report was written by the team' use 'The team wrote the report' | |
Use specific nouns | Clarity | Specific nouns provide clarity and help readers understand exactly what you're referring to. | Instead of 'vehicle' use 'sedan', 'truck', or 'motorcycle' | |
Limit exclamation marks | Punctuation | Overuse of exclamation marks can make your writing seem unprofessional or overly emotional. | Use exclamation marks sparingly, only for genuine excitement or emphasis | |
Check prepositions | Grammar | Incorrect prepositions can confuse readers and make your writing unclear. | Use 'different from' not 'different than', 'comply with' not 'comply to' | |
Hyphenate modifiers to reduce ambiguity | Grammar | Compound modifiers should be hyphenated when they come before the noun they modify. | Use 'well-known author' not 'well known author' | |
Double check all pronouns | Grammar | Ensure pronouns have clear antecedents and agree in number and gender. | Make sure 'it', 'they', 'this' clearly refer to specific nouns | |
Use sentence casing in headers and CTAs | Formatting | Sentence case is more readable and feels more conversational than title case. | Use 'Sign up for updates' not 'Sign Up For Updates' | |
Make your average sentence 15 words long | Readability | Shorter sentences are easier to read and understand, improving comprehension. | Break long sentences into shorter ones for better readability | |
Avoid complex sentence structures | Readability | Simple sentence structures are easier to follow and understand. | Avoid multiple dependent clauses and nested phrases | |
Write at or below a fifth grade reading level | Readability | Simple language ensures your content is accessible to the widest audience. | Use common words instead of complex vocabulary | |
Use specific, action-oriented present tense verbs | Voice & Tone | Present tense verbs make your writing more immediate and engaging. | Use 'creates' instead of 'will create' or 'has created' | |
Use consistent terminology | Clarity | Consistent terms help users understand and navigate your content more easily. | If you call it 'dashboard' once, don't call it 'control panel' later | |
Use contractions | Voice & Tone | Contractions make your writing sound more natural and conversational. | Use 'don't' instead of 'do not', 'we'll' instead of 'we will' | |
Apply progressive disclosure | Structure | Present information in digestible chunks, revealing details progressively. | Start with overview, then provide details when users need them | |
Write in present tense | Voice & Tone | Present tense makes instructions and descriptions more immediate and clear. | Use 'Click the button' not 'You will click the button' | |
Avoid using a disparaging or condescending tone | Voice & Tone | Respectful language creates a better user experience and builds trust. | Avoid phrases like 'Obviously' or 'Simply' that might make users feel inadequate | |
Avoid using jargon | Clarity | Technical jargon can confuse users who aren't familiar with industry terms. | Use 'settings' instead of 'configuration parameters' | |
Avoid double negatives | Clarity | Double negatives are confusing and harder to process than positive statements. | Use 'Remember to save' instead of 'Don't forget to not lose your work' |
Active voice makes your writing more direct and engaging. It clearly shows who is performing the action.
Instead of 'The report was written by the team' use 'The team wrote the report'
Specific nouns provide clarity and help readers understand exactly what you're referring to.
Instead of 'vehicle' use 'sedan', 'truck', or 'motorcycle'
Overuse of exclamation marks can make your writing seem unprofessional or overly emotional.
Use exclamation marks sparingly, only for genuine excitement or emphasis
Incorrect prepositions can confuse readers and make your writing unclear.
Use 'different from' not 'different than', 'comply with' not 'comply to'
Compound modifiers should be hyphenated when they come before the noun they modify.
Use 'well-known author' not 'well known author'
Ensure pronouns have clear antecedents and agree in number and gender.
Make sure 'it', 'they', 'this' clearly refer to specific nouns
Sentence case is more readable and feels more conversational than title case.
Use 'Sign up for updates' not 'Sign Up For Updates'
Shorter sentences are easier to read and understand, improving comprehension.
Break long sentences into shorter ones for better readability
Simple sentence structures are easier to follow and understand.
Avoid multiple dependent clauses and nested phrases
Simple language ensures your content is accessible to the widest audience.
Use common words instead of complex vocabulary
Present tense verbs make your writing more immediate and engaging.
Use 'creates' instead of 'will create' or 'has created'
Consistent terms help users understand and navigate your content more easily.
If you call it 'dashboard' once, don't call it 'control panel' later
Contractions make your writing sound more natural and conversational.
Use 'don't' instead of 'do not', 'we'll' instead of 'we will'
Present information in digestible chunks, revealing details progressively.
Start with overview, then provide details when users need them
Present tense makes instructions and descriptions more immediate and clear.
Use 'Click the button' not 'You will click the button'
Respectful language creates a better user experience and builds trust.
Avoid phrases like 'Obviously' or 'Simply' that might make users feel inadequate
Technical jargon can confuse users who aren't familiar with industry terms.
Use 'settings' instead of 'configuration parameters'
Double negatives are confusing and harder to process than positive statements.
Use 'Remember to save' instead of 'Don't forget to not lose your work'